10Uploaded content
You keep your rights in your artwork and files. You allow Benuu Print to use them to produce and deliver your samples and orders.
- To be confirmedAny wider license, and how third-party rights are handled
Legal
Terms
On this page
This page is a working draft built from how the Benuu Print service operates. It is not legal advice and has not been reviewed by a lawyer. Items marked “To be confirmed” are business or legal decisions that must be completed before this page is relied on.
01Customer accounts
Samples and orders are managed from a customer account. You are responsible for keeping your sign-in details secure and for activity under your account.
02Sample requests
A sample request describes what you want made. Submitting it asks Benuu Print to review and quote it; it is not a guarantee that a garment can be made as described.
03Quotations
Benuu Print issues a quotation for you to accept or reject. Work proceeds on the terms of the quotation you accept.
- To be confirmedHow long a quotation stays valid
- To be confirmedWhether prices can change after acceptance
04Payments
Payment is submitted and reviewed through your account, with proof of payment where required.
- To be confirmedAccepted payment methods, currencies and payment timing
- To be confirmedRefunds
05Approvals
You approve a sample, or request changes, before a bulk order is placed. An approval confirms the sample as the reference for production.
06Bulk orders
A bulk order is placed from an approved sample, with its own quotation, quantities and delivery details.
- To be confirmedMinimum order quantities, if any
07Production
Production follows the approved sample and the order specification. Progress is shown in your account.
- To be confirmedLead times and how delays are handled
08Shipments and tracking
An order can ship in one or more shipments, each with its own status. A tracking link shows a customer-safe view of an order.
- To be confirmedRisk, delivery responsibility and handling of failed or returned deliveries
09Your responsibilities
Provide accurate information, accurate delivery details and files you have the right to use, and review quotations and samples carefully before approving them.
11Changes and cancellation
Changes and cancellation may be limited once work has started.
- To be confirmedExactly when and how an order can be changed or cancelled
12Warranties and liability
- To be confirmedAny warranties and the limits of liability
13Governing law
- To be confirmedGoverning law and jurisdiction
14Contact
- To be confirmedContact details for questions about these terms